Sticky Be Socks Lifecycle Program

An underused channel, rebuilt into one of the brand's clearest drivers of new revenue.

Sticky Be Socks Lifecycle Program

An underused channel, rebuilt into one of the brand's clearest drivers of new revenue.

Michael J. McBride

Founder & CEO, Atelier Commerce

Michael J. McBride

Founder & CEO, Atelier Commerce

We moved Sticky Be from occasional monthly sends to a structured weekly program across email and SMS, then rebuilt every flow and design and took over campaign management for both D2C and wholesale. Send volume rose roughly 4×, yet spam complaints fell 54%. Conversion value climbed 126% and attributed revenue 51%, the channel matured, it did not just get louder.

We moved Sticky Be from occasional monthly sends to a structured weekly program across email and SMS, then rebuilt every flow and design and took over campaign management for both D2C and wholesale. Send volume rose roughly 4×, yet spam complaints fell 54%. Conversion value climbed 126% and attributed revenue 51%, the channel matured, it did not just get louder.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

POWERING EXPERIENCES THAT PERFORM

POWERING EXPERIENCES THAT PERFORM

The Challenge

The problem was never audience fatigue. It was underused. Outreach ran once or twice a month, shaped by a belief that customers did not want to be contacted often. With separate wholesale and retail lists, limited internal bandwidth, and no sustained content rhythm, the channel stayed underdeveloped while the brand left its own revenue on the table.

A lightly used email list, sent to twice a month, was never going to carry its weight as an owned channel. The mandate was clear: give the program a cadence, a content strategy, and a reason for customers to engage every week, and make email a channel the brand could depend on.

The Challenge

The problem was never audience fatigue. It was underused. Outreach ran once or twice a month, shaped by a belief that customers did not want to be contacted often. With separate wholesale and retail lists, limited internal bandwidth, and no sustained content rhythm, the channel stayed underdeveloped while the brand left its own revenue on the table.

A lightly used email list, sent to twice a month, was never going to carry its weight as an owned channel. The mandate was clear: give the program a cadence, a content strategy, and a reason for customers to engage every week, and make email a channel the brand could depend on.

CONNECTED TO CONVERSION & EXPERIENCE
CONNECTED TO CONVERSION & EXPERIENCE

A cadence and a content system, not just more sends

We expanded the program from email into email and SMS, then established a regular rhythm, moving the brand from occasional sends to at least weekly communication. On top of that cadence we built content pillars that gave the program direction and staying power: broader lifestyle storytelling, gifting ideas, product recommendations, and more thoughtful reasons to purchase.

When the engagement expanded in September 2025, we rebuilt the foundation underneath the calendar: every flow, every design, and ongoing campaign management across both D2C and the wholesale (B2B) program. We split the welcome, abandonment, and loyalty journeys into dedicated D2C and B2B paths rather than running one list against another. Two audiences, one coherent system, sent more often, but with relevance and restraint, so trust signals improved as volume grew. The rebuilt flows launched only in the autumn, yet already generate over half of all flow-driven revenue, a foundation built to compound.

A cadence and a content system, not just more sends

We expanded the program from email into email and SMS, then established a regular rhythm, moving the brand from occasional sends to at least weekly communication. On top of that cadence we built content pillars that gave the program direction and staying power: broader lifestyle storytelling, gifting ideas, product recommendations, and more thoughtful reasons to purchase.

When the engagement expanded in September 2025, we rebuilt the foundation underneath the calendar: every flow, every design, and ongoing campaign management across both D2C and the wholesale (B2B) program. We split the welcome, abandonment, and loyalty journeys into dedicated D2C and B2B paths rather than running one list against another. Two audiences, one coherent system, sent more often, but with relevance and restraint, so trust signals improved as volume grew. The rebuilt flows launched only in the autumn, yet already generate over half of all flow-driven revenue, a foundation built to compound.

supporting growth marketing
supporting growth marketing

A cadence and a content system, not just more sends

We expanded the program from email into email and SMS, then established a regular rhythm, moving the brand from occasional sends to at least weekly communication. On top of that cadence we built content pillars that gave the program direction and staying power: broader lifestyle storytelling, gifting ideas, product recommendations, and more thoughtful reasons to purchase.

A cadence and a content system, not just more sends

We expanded the program from email into email and SMS, then established a regular rhythm, moving the brand from occasional sends to at least weekly communication. On top of that cadence we built content pillars that gave the program direction and staying power: broader lifestyle storytelling, gifting ideas, product recommendations, and more thoughtful reasons to purchase.

To embed a Youtube video, add the URL to the properties panel.
Michael J. McBride, CEO Atelier Commerce with pink background
Michael J. McBride, CEO Atelier Commerce with pink background

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

From concept to launch, we craft digital solutions that not only look exceptional but also drive results, building connections that last.

Michael J. McBride

CEO & Founder

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us