KeraFactor: Same Platform, Twice the Conversion Rate

We rebuilt KeraFactor's DTC and B2B storefronts on custom themes, no platform migration. One year in: DTC conversion more than doubled, revenue up 78% YoY, and the new B2B site is driving strong wholesale growth. Not a reset. A multiplier.

KeraFactor: Same Platform, Twice the Conversion Rate

We rebuilt KeraFactor's DTC and B2B storefronts on custom themes, no platform migration. One year in: DTC conversion more than doubled, revenue up 78% YoY, and the new B2B site is driving strong wholesale growth. Not a reset. A multiplier.

Michael McBride

Founder & CEO, Atelier Commerce

Michael McBride

Founder & CEO, Atelier Commerce

We did not migrate KeraFactor anywhere. We rebuilt both storefronts on customized themes, kept everything they had, and made the experience convert. The DTC site's conversion rate doubled and the new B2B channel took off.

We did not migrate KeraFactor anywhere. We rebuilt both storefronts on customized themes, kept everything they had, and made the experience convert. The DTC site's conversion rate doubled and the new B2B channel took off.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

POWERING EXPERIENCES THAT PERFORM

POWERING EXPERIENCES THAT PERFORM

The Challenge

KeraFactor had two storefronts that were underperforming the brand behind them, and the goal was to fix both without the cost and risk of a migration.

Two audiences, two very different buying behaviors. A DTC shopper buying a single bottle behaves nothing like a wholesale buyer reordering a clinic's inventory. One generic theme could not serve both. No migration, no disruption. KeraFactor was already on Shopify and Shopify Plus. The brief was to rebuild the experience on customized themes, in place, preserving the catalog, the data, and the operations. The DTC store was leaking conversions. At 1.44 percent, the old DTC experience was converting roughly half of what a well-built store of this caliber should. Traffic was fine. The store was the bottleneck. The B2B channel needed a real storefront. Wholesale buyers were not being given an experience built for how they actually order, in volume, on repeat. The brief: rebuild both, on customized themes, no migration, and make them convert.

The Challenge

KeraFactor had two storefronts that were underperforming the brand behind them, and the goal was to fix both without the cost and risk of a migration.

Two audiences, two very different buying behaviors. A DTC shopper buying a single bottle behaves nothing like a wholesale buyer reordering a clinic's inventory. One generic theme could not serve both. No migration, no disruption. KeraFactor was already on Shopify and Shopify Plus. The brief was to rebuild the experience on customized themes, in place, preserving the catalog, the data, and the operations. The DTC store was leaking conversions. At 1.44 percent, the old DTC experience was converting roughly half of what a well-built store of this caliber should. Traffic was fine. The store was the bottleneck. The B2B channel needed a real storefront. Wholesale buyers were not being given an experience built for how they actually order, in volume, on repeat. The brief: rebuild both, on customized themes, no migration, and make them convert.

CONNECTED TO CONVERSION & EXPERIENCE
CONNECTED TO CONVERSION & EXPERIENCE

The System

We treated the two sites as one program with two tailored builds, then optimized continuously.

Custom theme builds, no migration. Both storefronts were rebuilt on customized Shopify themes, in place. No replatform, no data loss, no downtime drama. A DTC experience tuned to convert. Cleaner hierarchy, faster pages, a streamlined path to cart and checkout. The result is the headline: conversion rate climbing from 1.44 percent to 3.08 percent, with orders up 176 percent on far smaller traffic growth. A B2B storefront built for wholesale. A new experience built for buyers reordering at volume, reflected in a strong wholesale order value and a fast-growing channel since launch. CRO as an ongoing discipline, not a one-time launch. The optimization retainer means the sites keep improving after launch. The DTC conversion rate did not jump on day one; it climbed as we tested and refined month over month. Analytics and measurement done properly. Clean measurement on both sites so every gain is attributable and the program can be steered by data.

The System

We treated the two sites as one program with two tailored builds, then optimized continuously.

Custom theme builds, no migration. Both storefronts were rebuilt on customized Shopify themes, in place. No replatform, no data loss, no downtime drama. A DTC experience tuned to convert. Cleaner hierarchy, faster pages, a streamlined path to cart and checkout. The result is the headline: conversion rate climbing from 1.44 percent to 3.08 percent, with orders up 176 percent on far smaller traffic growth. A B2B storefront built for wholesale. A new experience built for buyers reordering at volume, reflected in a strong wholesale order value and a fast-growing channel since launch. CRO as an ongoing discipline, not a one-time launch. The optimization retainer means the sites keep improving after launch. The DTC conversion rate did not jump on day one; it climbed as we tested and refined month over month. Analytics and measurement done properly. Clean measurement on both sites so every gain is attributable and the program can be steered by data.

supporting growth marketing
supporting growth marketing

The System

We treated the two sites as one program with two tailored builds, then optimized continuously.

The System

We treated the two sites as one program with two tailored builds, then optimized continuously.

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Michael J. McBride, CEO Atelier Commerce with pink background
Michael J. McBride, CEO Atelier Commerce with pink background

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

From concept to launch, we craft digital solutions that not only look exceptional but also drive results, building connections that last.

Michael McBride

Michael McBride

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us