English Factory on Nosto

A contemporary women's apparel brand sitting in the gap between mass market and luxury, where the recommendations engine reads as style direction rather than upsell, and the basket grew nearly 19% in a category where most peers are defending AOV against discount pressure.

English Factory on Nosto

A contemporary women's apparel brand sitting in the gap between mass market and luxury, where the recommendations engine reads as style direction rather than upsell, and the basket grew nearly 19% in a category where most peers are defending AOV against discount pressure.

Michael J. McBride

Founder & CEO, Atelier Commerce

Michael J. McBride

Founder & CEO, Atelier Commerce

We composed the recommendations engine as outfit logic rather than co-purchase probability, tuned the merchandising stack to the brand's actual shopper, and let engagement depth turn into basket depth. The trailing twelve months tell the story: AOV up +18.8% YoY to $129.51, engaged sessions up +28.2% while raw sessions grew +15.4%, and the brand added $351K in net new revenue on a transactions number that actually moved down 6%. Every order this year was meaningfully more valuable than every order last year.

We composed the recommendations engine as outfit logic rather than co-purchase probability, tuned the merchandising stack to the brand's actual shopper, and let engagement depth turn into basket depth. The trailing twelve months tell the story: AOV up +18.8% YoY to $129.51, engaged sessions up +28.2% while raw sessions grew +15.4%, and the brand added $351K in net new revenue on a transactions number that actually moved down 6%. Every order this year was meaningfully more valuable than every order last year.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

Atelier brands succeed at a rate outpacing industry benchmarks.
Find out why.

0x

Average CTR Improvement

Helping brands make their mark online.

0K+

Autonomous CRO Resolutions

Our designs engage millions globally.

0%

Average client growth YOY

We build long-term partnerships through proven results.

0+

Years of expertise

Decades of experience in delivering impactful digital solutions.

POWERING EXPERIENCES THAT PERFORM

POWERING EXPERIENCES THAT PERFORM

Creative сhallenges

Contemporary women's apparel has a discount-trained shopper. The fastest way to lift AOV is to bolt a Frequently Bought Together carousel onto the cart drawer and hope. That mechanic erodes the brand and rarely lifts the basket more than a few percent. The work was to compose recommendations as style direction rather than upsell, so the AOV expansion came from a shopper who felt advised, not pressured.

The second challenge was the platform default. Most contemporary apparel sites are built for a generic age cohort, and the recommendation stack flattens to whoever the platform thinks is shopping. English Factory's actual customer is a working woman in her 30s and 40s, the 35 to 44 bracket is the dominant share of identified revenue at 31.7%, and the merchandise composition had to read for her rather than for the 25 to 34 default the category over-indexes to. The third challenge was holding conversion against a falling category baseline while the basket worked. Contemporary apparel conversion rates have been softening industry-wide as social-feed competition pulls attention out of long sessions. We accepted a controlled softening on session CVR in exchange for a basket lift that more than absorbed it. AOV plus engagement, not raw conversion count, was the lever.

Creative сhallenges

Contemporary women's apparel has a discount-trained shopper. The fastest way to lift AOV is to bolt a Frequently Bought Together carousel onto the cart drawer and hope. That mechanic erodes the brand and rarely lifts the basket more than a few percent. The work was to compose recommendations as style direction rather than upsell, so the AOV expansion came from a shopper who felt advised, not pressured.

The second challenge was the platform default. Most contemporary apparel sites are built for a generic age cohort, and the recommendation stack flattens to whoever the platform thinks is shopping. English Factory's actual customer is a working woman in her 30s and 40s, the 35 to 44 bracket is the dominant share of identified revenue at 31.7%, and the merchandise composition had to read for her rather than for the 25 to 34 default the category over-indexes to. The third challenge was holding conversion against a falling category baseline while the basket worked. Contemporary apparel conversion rates have been softening industry-wide as social-feed competition pulls attention out of long sessions. We accepted a controlled softening on session CVR in exchange for a basket lift that more than absorbed it. AOV plus engagement, not raw conversion count, was the lever.

CONNECTED TO CONVERSION & EXPERIENCE
CONNECTED TO CONVERSION & EXPERIENCE

Style direction, not upsell

Rating

Behind the recommendations, the merchandise composition was tuned to the brand's actual identified shopper. 91.3% of identified revenue is female, 35 to 44 is the dominant age bracket, and the basket lives in a handful of high-AOV metros, New York at $236K and $136 AOV, Dallas at $85K and $147 AOV, Washington at $34K and $151 AOV. The engine is not chasing Gen Z. It is converting the working woman the brand was built for, at a basket she finds reasonable. AOV climbed nearly 19% year over year in a category where most peers are defending AOV against discount pressure, not expanding it.

Style direction, not upsell

Rating

Behind the recommendations, the merchandise composition was tuned to the brand's actual identified shopper. 91.3% of identified revenue is female, 35 to 44 is the dominant age bracket, and the basket lives in a handful of high-AOV metros, New York at $236K and $136 AOV, Dallas at $85K and $147 AOV, Washington at $34K and $151 AOV. The engine is not chasing Gen Z. It is converting the working woman the brand was built for, at a basket she finds reasonable. AOV climbed nearly 19% year over year in a category where most peers are defending AOV against discount pressure, not expanding it.

supporting growth marketing
supporting growth marketing

Style direction, not upsell

Rating

Style direction, not upsell

Rating

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Michael J. McBride, CEO Atelier Commerce with pink background
Michael J. McBride, CEO Atelier Commerce with pink background

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

Atelier Commerce helps companies create stunning and strategically sound experiences that engage audiences. Our experts work closely with you to ensure that every detail is aligned with your goals. The reward is in helping brands see lifecycle marketing for what it truly is, a full-spectrum discipline that shapes the customer relationship from first impression to lasting loyalty.

From concept to launch, we craft digital solutions that not only look exceptional but also drive results, building connections that last.

Michael J. McBride

CEO & Founder

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

Our approach brings marketing, experience, and retention into alignment so each stage of the journey performs with greater precision. Reach out and begin your journey with us.

Extreme close-up black and white photograph of a human eye

Contact us