Consio

AI-powered discovery, reviews, loyalty, and returns.

Atelier integrates Consio into a multi-channel retention sequence — coordinating AI voice agents and outbound campaigns with existing Klaviyo flows so phone becomes a measurable revenue channel, not just a support cost.

Consio

AI-powered discovery, reviews, loyalty, and returns.

See How It Works in Practice

A Point of View on Consio Today

Consio is an AI-powered phone platform purpose-built for Shopify merchants, one that handles inbound support automatically and runs outbound sales campaigns through deep, real-time commerce integration.

In a retention environment where email and SMS inboxes are overcrowded, the phone channel remains underutilized; Consio turns that asymmetry into a competitive advantage.

Atelier positions Consio within its CRO & Experience pillar for mid-market DTC brands where high-ticket or complex purchases demand high-trust conversations before a customer will convert.

Every unanswered call is a answered competitor.

Architect Clearer.io Properly

See How It Works in Practice

A Point of View on Consio Today

In a retention environment where email and SMS inboxes are overcrowded, the phone channel remains underutilized; Consio turns that asymmetry into a competitive advantage.

Atelier positions Consio within its CRO & Experience pillar for mid-market DTC brands where high-ticket or complex purchases demand high-trust conversations before a customer will convert.

Every unanswered call is a answered competitor.

Architect Clearer.io Properly

Where Consio Lives in the Atelier Solution Stack

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AI Voice Support & Inbound Automation

Consio's AI voice agents answer 100% of inbound calls instantly — handling WISMO inquiries, returns, and FAQ resolution without hold times — while routing edge cases to human agents with full context already transcribed.

Outbound Revenue Recovery

Through its power dialer, Consio runs automated outbound campaigns targeting abandoned carts and dormant VIP customers, delivering attributed revenue through a channel that bypasses inbox saturation entirely.

Conversion-Focused CRO & Experience

For brands where a phone call is often the final step before a large purchase, Consio provides the live-agent coaching tools and real-time conversation monitoring that keep conversion rates high and customer sentiment measurable.

A missed call is a missed sale. in high-ticket DTC, that math compounds quickly.

What Changes When Consio Is Architected Properly

When Atelier integrates Consio within structured ecommerce systems, brands typically experience:

The phone channel is underutilized because most brands haven't made it work yet.

Inbound support that runs on its own

Phone as a revenue channel, not just a cost center

Incremental revenue from dormant customers

Zero hold times at any call volume

When Consio Is the Right Fit

Consio is particularly effective for:

When Consio Is the Right Fit

Consio is particularly effective for:

Shopify merchants selling high-ticket or considered-purchase products where customers want to speak with someone before committing.

Mid-market D2C brands whose inbound call volume has grown beyond what their CX team can manage without degrading response quality.

Brands running aggressive abandoned-cart recovery flows who want to add a phone touchpoint to their multi-channel recovery sequence.

DTC operations with VIP customer segments where personalized outreach drives disproportionate retention value.

Ecommerce brands looking to expand Klaviyo and SMS flows into voice without building an internal call center.

It may be premature for:

Emerging brands with low AOV where the economics of phone-based outreach don't yet justify implementation.

Shops with very low inbound call volume where the platform's automation advantage hasn't been unlocked.

Teams without a basic Shopify customer data architecture in place.

Every unanswered call is a answered competitor.

Shoppers making big purchases want real conversations not another email or chatbot. Consio picks up every inbound call instantly and places perfectly timed outbound follow-ups, so brands never miss a sale or make customers wait.

Philippe Roireau

Co Founder & CEO, Consio

Why Work With a Clearer.io Agency

A missed call is a missed sale. That math compounds quickly.
As an experienced Consio partner, Atelier ensures:

Consio is integrated against a clean Shopify customer data laye

Outbound campaign sequences are coordinated with existing Klaviyo flows

Inbound routing logic and human handoff protocols are configured for the brand's specific product complexity and support SLAs.

Performance is measured against attributed revenue and CSAT, not just call volume

The phone channel is underutilized because most brands haven't made it work yet.